We are providing top health medical services in the area since 1959 when it was at that time a solo family practice, the oldest family medical practice in Ryde. We provide top health medical services including acute and chronic diseases, women’s health, compensation services for all sources of work injuries and other accidents.
This is a bulk-billing practice. Appointments and walk-ins welcome.
We are situated on 46-48 Blaxland Road corner of William St, Ryde, next to us is Late Night Chemist, Top Ryde Family Dental Practice and Active Motion Physiotherapy.
Onsite parking off street and rear, ramp and parking for disabled at rear entrance is also available.
46-48 Blaxland Road,
Ryde NSW 2112
Ph. 9807 4447
Fax 9808 4499
Email toprydemedicalcentre@outlook.com
Website www.toprydemedicalcentre.com.au
Care Outside Normal Opening Hours Arrangements
Non-urgent after hours care for our patients is provided by National
Home Doctor Services
Contact Details- 137425
APPOINTMENTS
Appointments and walk-ins are welcome but we do give preference to appointments.
The doctors make every effort to run on time but sometimes an urgent problem may require extra time. You are welcome to call prior to your appointment to see if your doctor is running on time. Reception will attempt to contact you if there is any unforeseen cancellation of session or if your GP has been called away. Please assist us always with your contact details are up to date. Please inform the receptionists if you feel you need a longer appointment.
Upon your arrival, please present to reception.
Receptionist will ask you for your medical card and Personal Identification ID, correct patient identification is vital for patient safety and the maintenance of confidentiality.
Getting the results of any test
If your doctor has asked you to have some tests done, it is important that you make an appointment to review the test results. Privacy Policy prevents staff from discussing results over the phone. Giving results in person is the safest medical practice. Reception will contact patients that require review as a recall. All contact relating to recall patients is documented in the patient’s records. If the review is urgent the doctor will contact the patient.
System for follow up of tests and results
Our practice has an appropriate system in place for GPs to follow up clinically significant results. All reports, clinical correspondence and results are sighted and acknowledged by the GP and actioned in an appropriate time frame. All actions must be recorded in the patient’s health record.
Reminders
From time to time we may issue you with a reminder notice offering preventive health service4s appropriate top your care. If you do not wish to be a part of this system please advise us.
Management of your Personal Health Information and Your Rights
All the patients’ medical records are a confidential document. All staff at Top Ryde Medical Centre respect the privacy and confidentiality of your health information. It is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised staff members.
Fees and Billing Arrangements
We bulk bill all Medicare Services for patients who are registered with Medicare.
Private GP Consultation
We charge $80.00 as a GP consultation from all the patients who do not have medicare card.RTA Drivers Medical Check Up, Pre-employment Medical Check Up, Divers Medical Check Up are not covered with medicare and these are billed based on the density and the length of the medical. It is best to discuss the nature of your medical with reception to obtain a quote prior to booking an appointment.
Compensation Visits
Compensation visits are billed directly to the insurer. Upon your first consultation, please bring the insurer’s details and your claim number (if applicable). These consultations are billed according to the AMA fee schedule.
Pathology
We have Laverty Pathology onsite for your convenience, most test advised by GP’s are bulk billed.
Contacting your Doctor
Doctors will address “EMERGENCY phone calls only” during normal consulting hours. If you wish to discuss a non-urgent issue with the doctor, please make an appointment.
If urgent, please give reception a clear, concise explanation of the nature of the emergency.
This information will be passed on the doctor. Any non-urgent phone messages will be addressed when time permits.
Feedback
We welcome any feedback that will help us improve our services. We take your concerns, suggestions and complaints seriously.
For your convenience, there is a suggestion box available at the reception.
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